FAQs

Q. Is it possible to execute even if the resolution is different from the time of writing the scenario?

A. Different screen resolutions do not affect basic operations.
Target UI objects are identified by the information provided by Windows, SAP, and Excel, such as the levels between the UI objects, text information, and type information.
However, the apps that change the overall screen configuration based on the resolution may not operate properly.

Q. Does a scenario written in Windows 7 also operate in Windows 10?

A. Automation scenarios will work just fine regardless of Windows versions.
However, it may not operate properly if the target app just has the same name and function, but is a different version.
For example, the Paint app for Windows 7 and the Paint app for Windows 10 are not compatible because they are not the same apps.

Q. Is it possible to use in a virtual OS?

A. It is possible to use in a virtual OS just like an ordinary PC.
However, you must be careful because the performance of a virtual OS is low in most cases. The scenario may not operate properly in an OS environment with low performance.
For low-performance OS environments, the Delay activity card may have to be added or the speed setting may need to be adjusted for proper operation.

Q. What should I do if an error message occurs in V3 when running Designer?

A. The V3 generates a blocking message when the .EXE program is not signed or the execution on multiple PCs is not confirmed (cloud diagnostics feature).
In V3 settings, add the "Bot.exe” and “Designer.exe” files as exceptions to prevent further problems. Or, disable the “Cloud diagnostics” option in the advanced menu of V3 settings to prevent the error messages.

Q. Can I specify the context menu that appears in the program menu or when right-clicking an object as the target object for an activity card?

A. When you select a target objects, you can press the Ctrl key to stop the object selection. The selection box will turn green to indicate that the target selection stopped. In this state, you can access a desired menu or context menu and press the CTRL key again to restart the object selection. The selection box will turn red and you can select a target object again.

Example: Selecting a target object for the Click activity card
1. Select a menu to set as the target: When you move the mouse pointer over the object, the object selection box is displayed in red
2. Press the Ctrl key on the keyboard: Target selection mode is paused, and the object selection box is displayed in green when you move the mouse pointer around.
3. Operate the mouse and keyboard to display the menu to set as the target object.
4. When the target object is displayed on the screen, press the Ctrl key: Target selection mode is resumed and the object selection box is displayed in red again when you move the mouse pointer around.

Q. What happens if it fails when running the WEB Library (Web Open)? After the update?

This is caused by the Driver not matching the version. For ChromeDriver here, the case of IEDriver here, Download the latest version of the Driver from the Designer to overwrite the bot's path.